The device has a 1.4-inch color LCD screen and a polyurethane band. That resulted in 78 injuries in the U.S, and 40 more abroad, with some users suffering second- and third-degree burns.įitbit, which is owned by Google, told CR that its products 'undergo extensive internal and external testing to ensure the safety of our users' and that it 'takes every customer complaint seriously and investigates these issues in an ongoing manner.'Ĭonsumers should return their products to Fitbit for a full refund and a discount on future purchases of Fitbit products.ĭevices affected: This recall involves only the Fitbit Ionic smartwatch. The Consumer Product Safety Commission reports that 115 devices have malfunctioned in the U.S. This article was originally published on March 3, 2022.įitbit is recalling about 1.7 million Ionic smartwatches worldwide because the lithium-ion battery in the device can overheat, posing a burn hazard to consumers. Request your free estimate now and keep in mind, whether your Fitbit Ionic developed some problems or is not working at all, we’re here to help.Update: A federal class-action lawsuit filed in the Northern District of California claims that the recall of Fitbit Ionic smartwatches described in this article did not go far enough and that other Fitbit products have a similar flaw. The cost to fix a Smart Watch start for most models at £22. Especially if we can fix your Fitbit, Ionic Battery at a fraction of the cost of purchasing it new. Therefore, in conclusion, there is no reason to buy a new Smart Watch. Most of our Fitbit Smart Watch services come with a minimum of three-month warranty which you can extend to a one year warranty for complete peace of mind and customer satisfaction.

You can conveniently pay your bill online, and we will return your Fitbit Ionic as it was new. We will bill you conveniently once we repaired your Fitbit Smart Watch. 1) Get a Free Estimate or request a Smart Watch repair and receive a free prepaid post label within minutes for your Fitbit repair near you.Ģ) Use the store finder below and find a Fitbit service centre nearby and drop off your Smart Watch.ģ) Once received our Fitbit experts diagnose your Smart Watch, we will proceed and fix your Smart Watch Battery once the repair cost is confirmed.Ĥ) There is no prepayment required for any of our Battery repair services.

Ionic watch